TCM Stunner - Team of Concept Makers

Request A Quote

    Get In Touch

    Please fill out the form below if you have a plan or project in mind that you'd like to share with us.

    Follow Us On:

    case study

    Automate 80% of your customer service ​using the app, customer already have!

    Basically "TCM Growth" is a platform based on WhatsApp business API which provide the best WhatsApp Bot Service to automate your Sales & Support. If you consider WhatsApp as a building block then TCM Growth will use that to create a house for your business. The intelligence behind the WhatsApp message preparation, send, store feedback and auto reply are the key role of the BOT.

    So just configure the platform and seat back, it will obviously handle the work load efficiently.

    Request a Demo of TCM Growth

    Communicating With Your Customer Via Whatsapp Is No Longer An Option But A Necessity!

    Purpose of Automating Business Process​ via Whatsapp Bot Service

    • Improve Customer Experience​
    • Improve 24X7 Availability
    • Improve Huge request handling
    • Improve Proactive Customer Service
    • Reduce Response Time
    • Reduce Human Error
    • Reduce Support team overhead
    • Reduce Long Wait Time

    Why Whatsapp Bot Matters : Customer Engagement Study

    • 53% of customers are more likely to buy from a business they can message
    • 86% of customers say they would pay more for a better customer experience
    • 90% of consumers are more likely to purchase more at companies with excellent customer service

    Features We Provide

    • Dedicated admin portal for individual client​
    • User provisioning and authorization for the portal​
    • Test environment for sending WhatsApp message ​
    • WhatsApp Campaign message to bulk customers ​
    • Customize template for free text message​
    • Integrate whatsapp approved template​
    • Third party API integration for dynamic data​
    • User friendly node design at UI​
    • Create and customize bot workflow at UI​
    • Schedule workflow publish date​
    • Runtime workflow logic change capable​
    • Store and show all whatsapp messages​
    • 3rd party app integration with Whatsapp Business API​
    • Configure hook to get whatsapp response into 3rd part application​
    case study